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Avaya One X Communicator Mac

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Remote Worker allows the connection of supported IP phones andclient applications remotely from IP Office, without requiring any VPN concentrator equipment with IP Office.

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With the Remote Worker feature enabled, remote 9600 H.323 or SIPJ100 IP Phones can connect to IP Office even if it is located behind a NAT router. The same appliesto supported client applications, see supported SIP endpoints. The sets or applications are authenticatedon IP Office in the same way as if in the private network. The IP Office determines that the user is located outside the privatenetwork and relays the VoIP RTP traffic to ensure it transverses theNAT router.

The following 9600 phones are supported:

Avaya One-X Communicator Softphone Who Can Access This Software. Faculty and Staff. Avaya One-X Communicator Softphone allows you to answer your USC desk phone from a Windows computer when you are working remotely. Avaya IX Workplace for Mac. Who Can Access This Software. Faculty and Staff. Avaya IX Workplace for Mac is a software application that allows you to use your USC desk phone from a Mac computer when you are working remotely.

  • 9620, 9630, 9640, 9650

    Note

    The H.323 signaling and the media traffic is not encrypted howeverthe proprietary binary format adds a basic level of encryption.

  • 9608, 9611, 9621, 9641

    Note

    The H.323 signaling and media traffic may be encrypted using TLSand SRTP respectively.

Jun 02, 2017 Mac Avaya One X Communicator Virginia Tech Division of Information Technology. Avaya one-X Communicator SIP Configuration Settings - Duration: 4:05. Avaya Mentor 21,044 views. You are now leaving Avaya Support and entering the Avaya Learning website.This link should take you directly to the selected product training page once you have provided your Avaya Learning login credentials. However, you may also access any Avaya Learning page by doing the following: 1. Login to www.Avaya-Learning.com 2.

The following SIP endpoints are supported:

  • Avaya J100 Series IPPhones:

    • J129 (Standard SIP phone)

    • J139, J159,J169,J179 (SIP Feature phones)

  • Avaya Vantage™: K175, K165, K155

  • Avaya IX™ Workplace Client platforms:

    • Avaya IX™ Workplace Client for Windows

    • Avaya IX™ Workplace Client for Android

    • Avaya IX™ Workplace Client for Mac

    • Avaya IX™ Workplace Client for iOS

  • B179

  • B199

  • Avaya Communicatorfor IP Office

  • one-X Mobile iOS

  • one-X Mobile Android

Avaya One-x Agent

To reach the IP Office from the remote private network, remote IP phones or clientapplications need to be configured to point to the public IP addressof the NAT router hosting IP Office. Configurable ports need to be forwarded to IP Office. IP Office requires a valid public IP address configured for thefeature to function. The public IP address can be statically configuredor dynamically discovered via a STUN server.

Administrators enable Remote Worker feature using IP Office Manager. To use the Remote Worker feature, you require theEssential Edition license. The Essential Edition license provides4 remote workers.

Additional Remote Workers can be configured if those additionalusers are licensed and configured with either Teleworker or PowerUser user profiles

Note

On Server Edition systems, the Remote Worker is supported for alluser profiles (Basic User, Office Worker and Power User)

One

SIP phones using Avaya SBCE

The Avaya Session BorderController for Enterprise (Avaya SBCE) sits on the edge of customer's network with both internaland external IP interfaces. Using these IP interfaces, Avaya SBCE functions as the gateway for SIP traffic into and outof the network. When used internally, SIP clients register to the IP Office directly. When used externally, the SIP clients connectto the Avaya SBCE. This is achieved using Split DNS, which automaticallyresolves the FQDNs to the internal IP address of the IP Office or the public IP address of the Avaya SBCE depending on where the clients are currently located.Apart from acting as a gateway, Avaya SBCE also provides protection against any external SIP-basedattacks. For privacy over the public internet, the public side ofthe Avaya SBCE facing the remote workers must be configured to use therecommended values of TLS for signaling and SRTP for media encryption,as long as they are supported by the endpoints.

The following endpoints are supported as IP Office Remote Workers with Avaya SBCE.

Avaya One-x Communicator User Guide

  • Avaya J100 Series IPPhones:

    • J129 (Standard SIP phone)

    • J139, J159, J169, J179 (SIP Feature phones)

  • Avaya Vantage™: K175, K165, K155

  • Avaya IX™ Workplace Client platforms:

    • Avaya IX™ Workplace Client for Windows

    • Avaya IX™ Workplace Client for Android

    • Avaya IX™ Workplace Client for Mac

    • Avaya IX™ Workplace Client for iOS

  • one-X Mobile iOS

  • one-X Mobile Android

  • Avaya Communicatorfor IP Office

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